The digital economy has sparked massive changes in the payments industry over the last decade, with more sweeping transformations on the horizon. The continued explosion of ecommerce, and the wider and deeper expansion of the sharing economy, are all pushing change in payments — a key touchpoint across industries. In the sharing economy, for example, payments have become the critical entry point to expanding services.
The following content examines the extent to which Singapore businesses are leveraging payments as part of their strategy in 2020 and beyond.