Daimler Financial Services’ online system covers everything, from a car finance calculator to documenting and performing back-office checks.
Manual car loan processing and lengthy car purchase contracts have become a thing of the past for Mercedes-Benz Financial Services Singapore (MBFS). A part of Daimler Financial Services, a global provider of comprehensive financial and mobility services, the company’s groundbreaking eContracting solution was launched in Singapore as the first end-to-end Digital Contracting in the country.
This one-of-a-kind project digitises the entire contract process, covering a range of functionalities, from offering a car finance calculator to providing documentation and performing back- office checks, even enabling clients to receive the final digital contract within minutes. With Daimler’s eContracting technology, a process that previously took days to finish can now be completed in just a few clicks.
eContracting is a major contributor to the company’s global focus on developing a fully digital lending experience for its customers. Using an online loan application, customers can check their finance eligibility and process loans within minutes, without ever stepping foot in a physical bank.
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The Asian Business Case Studies Awards was held on 9 July 2019 at Sheraton Towers Singapore.
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